Customer Service Representative in Verizon Communications
von 2009 bis 2010
Translation of fault report by Email and phone from Japanese customers to let non-Japanese engineers to investigate. Translate investigation report, reason for outage report into Japanese. Interpretation in engineer- customer conference call. Documentation of internal processes at customer service center.
Linguist, In house translator, reviewer in Elionetwork Pte.,Ltd.
von 2006 bis 2009
Translation of technical and marketing related materials, final quality assurance, edit, and proof reading. Used SDL Trados.